Alfa Vitamins team understands that sometimes you need to be able to cancel your order.
Our team ships out our orders pretty quickly, all orders are shipped within minutes up to 24 hours of receiving the order. (Orders Placed on Fridays after 1PM ship out the following Monday)
If you need to cancel your order, it needs to be done before your order has shipped out.
If it has not been shipped out, we can easily cancel your order for a full refund.
If your order has shipped already, you will need to return the unopened items back to our Shipping Department, which then we will refund you minus any shipping costs.
Please see our Returns page for information on returning a package.
Please call for cancellation at 305-597-6410, If the order has not shipped out yet. Your order will be successfully cancelled.
We CANNOT accept cancellations through email, our online form, or on social media, as we may not check those for up to 24 hours. This includes any change to the shipping address, removal or additions to an order, and order cancellations.
When calling, please have your order number ready.
All cancellations will have a $10.99 or more (depending on the product amount) restocking/cancellation fee. By ordering you are agreeing to these terms and conditions.
Alfa Vitamins Team